Private Florence Bike Tour

The tour will never be cancelled due to rain.

Provided that we will do our best to proceed with the experience, in case of heavy rain, we might decide to stop the bike tour and

proceed with a walking tour instead. Should the weather get better during the tour, we will try to get back on board, when possible.

Since we are aware that the experience running today, might not be the one you had wished for, we are hereby giving you the

following choices, to be IMMEDIATELY communicated to our Front Office Staff DURING THE CHECK-IN PROCEDURE:

1) Proceed with the tour hoping for clearing weather - with the understanding that no refund or discount will be given if bikes

are not ridden due to rain, or if the bike tour is abbreviated due to rain. We will do our best to get you on a bike, weather

permitting.

2)  Reschedule the tour for another day, subject to availability. To request a reschedule, please contact our booking department, following the instructions and using the contacts provided by your guide.

If no suitable date / time is available for the reschedule, you will be able to choose any other experience available, with an equal or less value, or eventually an experience with a higher value, paying only the difference. 

Please note that clients' safety and comfort are of utmost priority, and proper rain gear is mandatory for guests choosing to "ride in the rain". We ask clients to be at the meeting point 15 minutes before the tour departure, to check the weather conditions and choose accordingly. No-shows will not be refunded.

Your choice, among the ones specified above, can't be changed at any time after the experience departure. Once departed from our meeting point, should you wish to interrupt the tour, it will be your sole responsibility and we won't be held responsible for any form of transportation back to the meeting point.